Term and Conditions

1. Acceptance of Terms

By accessing, browsing, or making a purchase from Qwertyqop Store, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.

2. User Obligations and Responsibilities

2.1 Account Integrity

If you create an account with Qwertyqop Store, you are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Providing accurate, current, and complete information during registration and checkout
• Promptly updating your information if any changes occur

2.2 Acceptable Use

You agree not to:

• Use our website for any unlawful purpose or in violation of any applicable laws
• Attempt to gain unauthorized access to any portion of our website or systems
• Interfere with or disrupt the operation of our website or servers
• Use automated systems, bots, or scrapers to extract data from our website without permission
• Misrepresent your identity or provide false information during the ordering process

2.3 Age Requirement

You must be at least 18 years old or the age of majority in your jurisdiction to purchase from Qwertyqop Store. By placing an order, you represent that you meet this requirement.

3. Products and Services Description

3.1 Product Information

Qwertyqop Store specializes in premium mechanical keyboard components and accessories, including but not limited to:

• Switches: Linear and tactile mechanical keyboard switches
• Keyboards: Complete keyboards and keyboard kits
• Accessories: Desk mats, cables, lubricants, stabilizers, and other building essentials
• Components: PCBs, plates, and other DIY keyboard parts
• Brand Collaborations: Products from partnered brands including Owlabs, Qwertykeys, and others

3.2 Product Availability and Descriptions

We strive to maintain accurate inventory information and product descriptions. However, we cannot guarantee that all products will always be in stock. Product images are for illustrative purposes and may not exactly represent the final product due to manufacturing variations, especially with custom or artisan items.

3.3 Service Area

We ship worldwide with the exception of certain remote areas and specific Asian countries due to shipping restrictions. By placing an order, you confirm that your shipping address is within our service area.

4. Orders and Payment Terms

4.1 Order Process

When you place an order through Qwertyqop Store:

1. You will receive an order confirmation email acknowledging receipt of your order
2. Your order represents an offer to purchase which we accept when we ship the product
3. We reserve the right to cancel any order before shipment for reasons including but not limited to: pricing errors, product unavailability, or suspected fraudulent activity

4.2 Pricing and Taxes

All prices are listed in US Dollars (USD). Prices do not include applicable taxes, duties, or customs fees which are the responsibility of the customer based on their shipping destination.

4.3 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

Payment is processed at the time of order. By providing payment information, you represent that you are authorized to use the payment method.

4.4 Order Processing and Shipping

Orders are processed within 1-2 business days (excluding weekends and holidays). We offer two shipping options:

• Standard Shipping: $12.95 via DHL or FedEx, delivered within 10-15 business days after shipment
• Free Shipping: Available on orders over $50 via EMS, delivered within 15-25 business days after shipment

Delivery times are estimates and may vary based on destination and customs processing.

5. Returns, Refunds, and Exchanges

5.1 Return Policy Overview

We stand behind our products but understand that sometimes a component might not meet your specific build requirements. Our return policy includes:

• Return/Exchange Window: 15 days from the date you receive your order
• Condition Requirement: Items must be unused, in original packaging, with all included parts and documentation
• Process: Initiated by emailing our support team at [email protected]
• Refund Timeline: 5-10 business days after we receive and inspect the return
• Shipping Costs: Return shipping is the customer’s responsibility, unless the return is due to our error

5.2 Non-Returnable Items

To ensure product integrity for all enthusiasts, the following cannot be returned (unless defective):

• Opened or used lubricants (hygiene and safety reasons)
• Opened switch packs (inability to verify condition and count)
• Clearance items (all sales final on deeply discounted inventory)
• Custom or built items that have been soldered, modified, or assembled

5.3 Damaged or Defective Items

If your order arrives damaged, defective, or is incorrect, contact us within 48 hours of delivery. We’ll arrange a prepaid return label and expedite a replacement or refund at no cost to you.

6. Intellectual Property

6.1 Our Intellectual Property

All content on the Qwertyqop Store website, including but not limited to text, graphics, logos, images, product designs, and software, is the property of Qwertyqop Store or our suppliers and is protected by international copyright and trademark laws.

6.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and make personal use of our website. This license does not include:

• Any resale or commercial use of our website or content
• Collection and use of any product listings or descriptions
• Derivative use of our website or content
• Use of data mining, robots, or similar data gathering tools

6.3 User-Generated Content

If you submit content to our website (reviews, photos, etc.), you grant us a non-exclusive, royalty-free, perpetual, irrevocable right to use, reproduce, modify, and publish such content for promotional and operational purposes.

7. Limitation of Liability

7.1 General Limitation

To the fullest extent permitted by applicable law, Qwertyqop Store shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:

• Your use or inability to use our website or products
• Any unauthorized access to or use of our servers or personal information
• Any interruption or cessation of transmission to or from our website
• Any bugs, viruses, or other harmful code transmitted through our website

7.2 Product Liability

Our total liability for any claim arising from product defects is limited to the purchase price of the product. We are not liable for:

• Damage resulting from improper installation, modification, or use of our products
• Incompatibility with other components in your build
• Normal wear and tear or cosmetic variations inherent in handmade or batch-produced components

7.3 Jurisdictional Limitations

Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you. In such cases, our liability will be limited to the maximum extent permitted by law.

8. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy, which explains how we collect, use, and protect your personal information, is incorporated into these Terms and Conditions by reference. By using our website, you consent to the practices described in our Privacy Policy.

9. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after any changes constitutes acceptance of the modified terms. We will indicate the “Last Updated” date at the top of this page.

10. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the State of California, United States, without regard to its conflict of law provisions. Any dispute arising from these terms or your use of our website shall be resolved in the state or federal courts located in Alameda County, California.

11. Contact Information